The older MyTWC app was so much better! Either fix the new app so that it’s comparable, or allow people to continue using the older app. You can’t schedule or change the scheduled time of a repair, and I can’t check my voicemail without dialing into the system and punching in a bunch of numbers. Other than checking my voicemail, bill amount or equipment status when I see a issue, the app is worthless to me. But lo and behold the MyTWC app won’t login, it just keeps referring me to the MySPECTRUM app which still doesn’t allow me to access my voicemail. Now today, I’m told that I have messages on my phone, so I go to check them from my app to clear it out because I know it’s mostly spam calls that are too stupid to recognize a voicemail system. As a matter of fact, I used the MyTWC app about 3 days ago. So I continued to use the MyTWC app for that purpose. So I downloaded it and took a look and saw that everything looked okay, but there was something lacking a way to check and edit my voicemail. We're always working to improve your experience, so keep the app updated to enjoy all of the newest features.Ībout 2 months ago, as I was going to check my bill status on MyTWC app, I was alerted to the new MySPECTRUM app.If you have suggestions to make the app better, please share them – chances are we're already working on it.Share feedback about your app experience – we read and review all feedback.Get answers to the most frequently asked support questions.View package details and channel lineups.Troubleshoot your equipment and fix service-related issues.Call or chat with us directly in the app.Enroll in paperless billing – get less clutter and less mail.Enroll in Auto Pay – save time and never miss a payment.Check your amount due and make one-time payments.Install a WiFi profile to use more than half a million Spectrum WiFi access points nationwide.Manage the settings for everyone on your account.Personalize your WiFi network name and password.
Download the My Spectrum App to manage your Spectrum account and services: personalize your WiFi network, pay your bill, troubleshoot your equipment, view package details and channel lineups, and more.
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